In the competition of providing vendors with the perfect e-commerce software, online shops have options. Shopify and Magento are two of the most popular platforms in the market thanks to their remarkable performance. As much as these two platforms focus on providing online businesses with the best trading process, you need to know that they have other differences. These differences are the main reason why you would prefer one over the other. They include;
Shopify offers a 24/7 customer support service. That means that you can always get personal assistance when you need help. With Magento, you will have to post your queries on forums. That is because Magento runs community-based customer support that is somehow slow when it comes to helping you solve an issue. However, you should know that you could always find the solution to your problems from the same forums.
For someone who has had the chance to work with both platforms, Shopify Plus is more user-friendly compared to Magento. While Shopify Plus is designed for small and middle-sized enterprises, Magentois designed to manage large enterprises with complex inventory.
When you sign up for a Shopify Plus account, you find everything under one roof. You can easily set up shop and begin to sell within a couple of minutes. To add on this, Shopify hosts your store for you hence no more costs. When using Magento, on the other hand, you will be required to purchase your hosting from a third party. While doing this, you need to make sure that get a hosting that can handle more traffic. Not only does this incur you more costs, but it will also make it challenging to oversee everything.
Since Shopify plus hosts your store for you, it is most likely that they have designed their servers in such a way that they can offer more protection. The fact that you need to get hosting from elsewhere as seen while using Magento compromises your security. You, therefore, have to make sure that your site is secure.
Since both platforms have something good to offer, you can never go wrong as long as you focus on becoming conversant. However, Shopify Plus is still preferred by new online businesses because it provides a single place for you to keep your eyes on everything and its user friendly interface. Magneto on the other hand is quite complex.